Payment for Services
Payment for services must be made in full before services will commence.
At our discretion we may extend credit to customers on a case by case basis. Unless otherwise agreed in writing, all payments are due no later than 30 days after the invoice date. Unpaid balances may accrue interest at a rate of no less than 18% annually. Accounts more than 90 days past due may be referred to an outside collection agency.
In the event a payment instrument is rejected by any applicable financial agency, we reserve the right to charge a $35 returned payment handling fee on top of the original amount due and any applicable interest.
Accuracy of Contact Information
Customer agrees to provide accurate and up-to-date contact information for all services purchased. Failure to provide accurate contact information may result in immediate termination without refund.
Dedicated Server, Virtual Server and Virtual Private Server Termination
All requests to terminate dedicated servers, virtual servers and virtual private servers must be submitted on or before the 20th of each month. The server will be terminated on the 25th of the month. Requests not received before the close of business on the 20th will be scheduled for termination the following month. Billing will be prorated for the duration of time between the server’s anniversary date and the 25th of the month.
Use of services must be in accordance with all laws and regulations in all applicable jurisdictions.