Should I change my plan?

We are more than happy to talk to you about your unique situation and explain the new plans and how they differ from the current plans. Ultimately only you can decide what the best course of action is.

Will there be new product offerings?

Yes! We are working on new hosting plans as well as more products and services that we feel will benefit our customers. As the new products and services roll out we will let our customers know so that they can … Continued

What will happen to my existing hosting plan?

It will remain unchanged. We will not be offering any of the Aptus Hosting “legacy” plans for sale any more however we will not force any customers who are on those plans to change or discontinue their plan.

Can I expect the same level of service?

We have been working behind the scenes to improve both our technical service and our customer service. We want to make sure everyone is taken care of as promptly and personally as possible.

Has ownership of the company changed?

The same two guys, Bill and Matt that founded and operated Aptus Hosting are managing partners of Burning Diode however we have added Mike into the mix to help us keep the company pointed in the right direction. We didn’t … Continued

How did you choose the name “Burning Diode?”

Originally the name was a digital metaphor for “burning the midnight oil.” Now it means that our service is so awesome that we set electronics on fire when our data passes through them! We still burn the midnight L.E.D. however … Continued

What is a “Diode?”

A diode is a basic electronic component that permits electrical current to flow only in one direction. Early diodes were vacuum tubes however modern diodes use tiny, precision grown silicon junctions. Light Emitting Diodes (L.E.D.’s) emit visible light from the … Continued